Welcome to GoTickt. Your privacy is important to us. This Privacy Policy explains how GoTickt collects, uses, stores, protects, and shares information when you use our website, mobile applications, and related services.
1. Information We Collect
We may collect information you provide when creating an account, purchasing tickets, creating events, managing your profile, contacting us, or using our services. This may include your name, email address, phone number, profile information, booking details, event information, and payment-related transaction details.
We may also automatically collect technical information such as IP address, browser type, device information, operating system, pages visited, and platform usage information.
2. How We Use Your Information
GoTickt may use collected information to create and manage accounts, process ticket bookings, manage events, communicate with users, provide customer support, improve platform functionality, maintain security, prevent fraud, and comply with applicable laws.
3. Event and Booking Information
When you book or register for an event, we may collect information necessary to process your registration and provide event-related services. Event organizers may receive information reasonably necessary to manage attendance and event participation.
4. Payment Information
Payments may be processed through third-party payment providers. GoTickt may receive transaction information necessary to confirm and manage payments, but payment details may be processed and stored according to the applicable payment provider's policies.
5. Information Sharing
We may share information with event organizers, service providers, payment processors, technology providers, or authorities where required by law. We do not sell personal information simply for the purpose of selling user data to third parties.
6. Cookies
GoTickt may use cookies and similar technologies to maintain sessions, remember preferences, analyze platform usage, improve functionality, and maintain security. You may manage cookies through your browser settings.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. However, no internet transmission or online service can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, process transactions, comply with legal obligations, resolve disputes, and protect our legitimate interests.
9. Your Rights
Depending on applicable law, you may have rights to access, correct, update, or request deletion of certain personal information. You may also have rights regarding consent and communication preferences.
10. Third-Party Services
GoTickt may contain links to or integrate with third-party websites and services. We are not responsible for the privacy practices or security of third-party services and recommend reviewing their applicable policies.
11. Changes to This Privacy Policy
GoTickt may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact GoTickt through the contact details provided on our website.