GoTickt respects the privacy and data protection rights of individuals. Where the General Data Protection Regulation (GDPR) applies to our processing of personal data, we aim to process and protect personal information in accordance with applicable data protection requirements.
1. Lawful Processing
Where applicable, we process personal data based on appropriate legal grounds, including providing requested services, fulfilling contractual obligations, complying with legal requirements, protecting legitimate interests, or obtaining consent where required.
2. Personal Data We Collect
Depending on how you use GoTickt, we may collect information such as your name, email address, phone number, account details, event registrations, ticket bookings, organizer information, and technical usage information.
3. Your Data Protection Rights
Where GDPR applies, you may have the right to access your personal data, request correction of inaccurate information, request deletion of personal data, restrict certain processing, object to processing, and request data portability, subject to applicable legal requirements and limitations.
4. Consent
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
5. Data Security
GoTickt uses reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
6. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, and complying with legal obligations.
7. Third-Party Processors
GoTickt may use trusted third-party service providers to support hosting, payment processing, analytics, communications, security, and other platform operations. Where applicable, appropriate data protection arrangements may be used with such providers.
8. International Data Transfers
Where personal data is transferred across borders, GoTickt aims to use appropriate safeguards and mechanisms as required by applicable data protection laws.
9. Data Requests
If you wish to exercise an applicable data protection right or have a question about how your personal data is processed, you may contact GoTickt using the contact details provided on our website.
10. Changes to This GDPR Compliance Statement
GoTickt may update this statement from time to time to reflect changes in our services, privacy practices, or applicable data protection requirements.
11. Contact Us
For privacy and GDPR-related questions or requests, please contact GoTickt through the contact details provided on our website.